Client Services Consultant

Client Services, Singapore

Be part of something amazing

Working at Transmission is about making smart marketers even smarter. It’s about challenging
conventional thinking and pushing creative boundaries. It’s about pitch exhilaration, hearing clients
say “wow”, and pride in your team. It’s about data-driven campaigns, storytelling, digital CX, ABM
and revenue-focused results. It’s about being recognised, career progression and making a
difference in everything you do. It’s about being part of us — and us getting the best out of you.
We are looking for a super ambitious, super organised Client Services, Consultant to join our lovely
Client Services team to help us manage and grow exciting and rewarding clients. Acting as the
client’s day-to-day point of contact for marketing campaigns and programmes, you’ll plan, develop,
manage, control and measure all aspects of project creation and delivery across planning, creative,
content and digital activation to make sure great work happens.
Passionate about integrated marketing, you should always be proactive, hungry to add value
strategically and creatively and have a positive can-do attitude. You should also have solid
experience of working in client services teams and feel confident in communicating and
coordinating campaign plans with clients, internal stakeholders and 3rd parties of all levels. And if
you have B2B marketing and/or ABM experience it would be the icing on the cake!

Key responsibilities include:
• Supporting your clients with marketing programme strategies, market insights, inspiring
ideas and recommendations
• Leading the day-to-day management of social selling, industry/account research, content
creation, ABM reporting and other marketing related services provide by Transmission
• Maintaining timelines and project plans, providing regular updates to the team and to
clients to manage expectations and achieve deadlines
• Organising, preparing and participating in client meetings, briefings and workshops,
keeping detailed notes of key actions and responsibilities to update contact and status
• Supporting your clients with the creation of reverse briefs, budget estimates, timelines,
client proposals, pitch responses and presentations
• Help to build and strengthen key client relationships and trusted working relationships
with agency departments from creative studio and copywriters to planners and finance –
anyone associated with getting the best work done

Education/and or Experience:
• Bachelor’s degree (in marketing or a related field would be ideal, but not essential)
• Marketing experience (either agency or client side)
Skills and Competencies:
• Natural curiosity to learn and develop your marketing career
• Strong communicator – verbal and written
• Structured work approach – able to prioritise tasks and address the most critical and
pressing demands first
• Positive, energetic and upbeat spirit
• Self started – able to hit the ground running, roll sleeves up and get stuck in
• Works in a collaborative way that promotes partnership, teamwork and trust
• Decisive, organised and efficient
• Great attention to detail
• Able to listen and empathise well with client needs and your supporting team
• Good business acumen

Reporting to:
You will report into the Client Services Senior Manager (Reviewed based on growth)

About the agency:

Transmission is a data-driven B2B marketing agency that believes in customer obsession. We put our clients’ and their customers at the centre of everything we do. Continually testing and enhancing. Because life should be a series of amazing experiences. Experiences planned with insight, intelligence, and heart. And we’re growing. Globally. Currently we’re at over 200 members of staff, with offices in London, Munich, Warsaw, Singapore, Delhi, Sydney and San Francisco. Already a top 5 global B2B marketing agency, the fastest growing still and Sunday Times top 100 FastTrack growth business.

• Team lunches and office snacks
• 20 days annual leave, which increases by 1 day for every year with us (up to 25 days)
• Company away days
• Working with a vibrant team in a globally renowned co-working environment

If this sounds like the role for you, we’d love you to get in touch.

Transmission is an Equal Opportunities Employer. We are committed to fostering an inclusive workplace and your race, gender, sexual orientation, age, or disability have no influence on our hiring decision.

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