Account Manager

Client Services, Sydney

Be part of something amazing!

Working at Transmission is about making smart marketers even smarter. It’s about challenging conventional thinking and pushing creative boundaries. It’s about pitch exhilaration, hearing clients say “wow”, and pride in your team. It’s about data-driven campaigns, storytelling, digital CX, ABM and revenue-focused results. It’s about being recognised, career progression and making a difference in everything you do. It’s about being part of us — and us getting the best out of you.

We are looking for a super ambitious, super confident Client Services Account Manager to join our amazing Client Services team to develop and deploy strategic marketing programs for our leading international clients. Acting as the client’s trusted advisor, you’ll be across all aspects of the accounts from marketing strategy and campaign direction, program performance and delivery, service excellence and commercial management.

Passionate about marketing, you should be familiar with B2B buying cycles, customer journeys and personas. Having solid knowledge of short and long-form content types and multi-channels, especially digital and social media is a must. And if you have IT/technology marketing and/or ABM experience it would be the icing on the cake!

Key accountabilities include:

Strategic B2B marketing consultancy, advice and best practice recommendations
Planning, direction and control of client programs and campaigns
Leading client briefing meeting and workshops
Brainstorming creative and messaging ideas
Senior stakeholder relationship building and networking
Account growth planning and execution
Account reviews, performance assessments, value measurement and ROI
Commercial forecasting, pipeline management, programme estimating, revenue

recognition and utilisation reporting

Education/and or Experience:

Bachelor’s degree (in marketing or a related field would be ideal, but not essential)
5+ years B2B marketing experience (either agency or client side)
Digital experience
Martech experience (ideal but not essential)

Skills and Competencies:

Has a sound understanding of the latest B2B marketing trends, challenges and opportunities
Can confidently give strategic marketing advice
Can demonstrate ability to win new business and grow existing client accounts
Confident at senior relationship building and stakeholder management
Strong business and commercial acumen
Passionate about client service excellence

Transmission is a data-driven B2B marketing agency that believes in customer obsession. We put our clients’ and their customers at the centre of everything we do. Continually testing and enhancing. Because life should be a series of amazing experiences. Experiences planned with insight, intelligence, and heart. And we’re growing. Globally. Currently we’re at over 200 members of staff, with offices in London, Munich, Warsaw, Singapore, Delhi, Sydney and San Francisco. Already a top 5 global B2B marketing agency, the fastest growing still and Sunday Times top 100 FastTrack growth business.

If this sounds like the role for you, we’d love to hear from you!

Transmission is an Equal Opportunities Employer. We are committed to fostering an inclusive workplace and your race, gender, sexual orientation, age, or disability have no influence on our hiring decision.

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